Conditions d’utilisation et politique de confidentialité
1. Identification of the owner of the Website
The owner of the domain and the website www.twentygo.es, as well as all the subdomains and directories included in it (hereinafter, jointly referred to as the “Web” or the ” Website “) is Eco Adult SL (hereinafter TWENTY GO), with address at Pol. Ind. Pla Vallonga C / Nieve nº36 03006 Alicante, Spain, with CIF .: B42564211.
Contact email: firstname.lastname@example.org
2. Use of the Web
The user must be over 18 years of age and be empowered with sufficient legal capacity to be bound by these terms, accepting expressly and without exception that the access and use of the Website, its services and contents is done under its sole and exclusive responsibility.
The user undertakes to make appropriate use of the resources of the Web, in accordance with the provisions of these terms, morals, public order, good customs and current legislation, without harming or damaging the owners of the Website nor to any third party, for which it undertakes not to use the contents and / or services offered by the Website to engage in illicit, illegal or contrary to good faith and public order activities; disseminate content or propaganda of a racist, xenophobic, pornographic, apology of terrorism or assault against human rights; cause damage to the physical and logical systems of TWENTY GO, its suppliers or third parties, introduce or spread in the network computer viruses or any other physical or logical systems that are likely to cause the aforementioned damage.
2.1. Publication of contents. Assignment of rights
The registered user who inserts or publishes content on the Website through the blog comment form “dare to comment” and any other participation system that exists or may exist, must hold the legitimate ownership of intellectual property rights and industrial or of any other nature on them to be able to reproduce them, distribute them and communicate them publicly through any electronic means, entailing the use of such contents by the user, his declaration that he holds the legitimate and sufficient rights for the insertion or use of the same.
The user has the obligation to collect any type of authorization, permit or license, if necessary, for the insertion or publication of any content on the Website and declares that by the mere fact of the publication of such content, has those authorizations, permits or licenses.
The user grants to TWENTY GO the exploitation rights (reproduction, distribution, public communication, transformation …) of the contents that you insert, upload or publish on the Website (texts, photographs, phonograms, audiovisual works, etc.) for free and that in no case will it give the right to an economic consideration in favor of the user, said transfer being of a non-exclusive nature, for the territory of the entire world, and during the legal term of the protection of the user’s rights.
It is strictly forbidden to insert content that is allegedly unlawful by national, community or international law or that contravenes the principles of good faith or that, with a merely enunciative, non-limiting: are libelous or slanderous, violate the laws of protection of minors, any rights of third parties, favor or cooperate with pornography businesses, be obscene materials, manage erotic contacts, be related to gambling, clairvoyance services, or that may be violent, linked to pyramid businesses, and in general any content that TWENTY GO considers not appropriate for the purpose of the Web and especially for minors.
TWENTY GO reserves the right to withdraw all content that is considered inappropriate to the characteristics and purposes of the Website.
In any case, users who upload content will be solely responsible for any loss or damage or consequence that by the use of such content may be caused or produced, TWENTY GO being exonerated from any liability.
3. User registration
On the Web the user is given the possibility to create a user account, called “MY ACCOUNT” so that he does not have to fill in the form with all the data every time he makes a purchase. . The registration procedure is very simple:
If you click on “my account” in the web’s start menu, you access a page where the user can identify himself if he already has a client account by entering his email and password.
If you still do not have a client account, you must enter your email address and click on the “CREATE AN ACCOUNT” button, accessing a form in which the user can select the treatment that he wants to receive (Mr./Mrs.) and provide the following information: name, surname, email address, date of birth, and a password of your choice.
The user is granted the option to subscribe to the newsletter.
TWENTY GO will send a confirmation email to the user detailing the access data (email and password chosen), as well as the security advice regarding the details of the account.
Once registered, the user will have access to his client account, called “MY ACCOUNT”, providing the system with his user name (which will be the email address) and his password (which will be the one he chose at the time of registration) . If you have forgotten your password, you must click on the link “Forgot your password?” And TWENTY GO will indicate to the user how to get a new password.
In “MY ACCOUNT”, the user will be able to complete and / or modify his data, for if he acquires any of the products of TWENTY GO, they can be sent to the postal address provided. Specifically, you can complete and / or modify your profile by providing or rectifying the following information:
First name; Surnames; Company; Address, Postal Code, City, Country; Phone; State, NIF / CIF / NIE, as well as a free field to provide additional information relevant to a possible shipment.
In addition, the system facilitates the option of entering another delivery address, if desired.
The user will be responsible for the data provided to TWENTY GO are updated, complete, accurate and truthful. TWENTY GO in no case will be responsible for the breach of such requirements in the data provided.
The user must be diligent when managing their access codes, being also responsible for the election, loss, theft or unauthorized use of their username and / or password and the consequences that may arise from this. Remember that the access data is personal and non-transferable.
The user is obliged to immediately inform TWENTY GO both the loss of their access data (e-mail and / or password), regardless of the cause thereof, as well as any danger or impairment in their confidentiality, responding, in Otherwise, any damage or injury caused by access verified through this access data.
The user can unsubscribe at any time as a registered user of the Web, by sending an email to the following address:
4. Contracting of the services and / or products of the Web
The online contracting of the products offered on the Web will be made in accordance with the purchase conditions published on the website.
5. Exclusion of guarantees and responsibility for the operation of the Website
TWENTY GO will not be, in any case responsible for the lack of functionality or punctual and / or temporary availability of the Web for reasons that are not attributable to it; of any damages that may arise from such lack of operation and / or availability, notwithstanding that TWENTY GO will do everything possible to guarantee the availability and operation of the service; Any errors or security deficiencies that may occur due to the user’s use of a non-updated or unsafe version of a browser, as well as any other cause wiil be attributable to the user.
TWENTY GO does not assume the opinions, comments or actions of users on the Web, nor does it hold any editorial activity in this area. Users (and their legal representatives) will be solely responsible for such opinions, comments or actions.
6.- Intellectual and Industrial Property
TWENTY GO holds all rights to the design and source code of the Web, as well as its contents: images, photographs, texts, logos, designs, trademarks, commercial names, data that are included in the Web outlines, graphics, colors, tools, etc.
All the programs used for the development of the Web are owned by TWENTY GO or its suppliers.
All the aforementioned is therefore protected by the legislation relating to intellectual and industrial property.
It is expressly forbidden the total or partial reproduction, direct or indirect, in any medium or format without the authorization of TWENTY GO of the Web and of any of its contents, being equally prohibited the adaptation, modification, distribution, commercialization, communication public, made available or any other behavior infringing the current regulations on intellectual and industrial property.
In the event that any user or a third party considers that there has been a violation of their legitimate rights by the introduction of certain content on the Website, you can communicate this circumstance to TWENTY GO, by email to the address email@example.com, providing the personal data of the owner of the rights allegedly infringed, as well as, where appropriate, the representation with which it intervenes, indicating the contents protected by the rights of intellectual or industrial property, and its location on the Website, accrediting, if possible, the ownership of such intellectual or industrial property rights, assuming responsibility for the accuracy of what is said in the communication made.
The legitimacy of the intellectual or industrial property rights corresponding to the contents contributed by third parties is their exclusive responsibility.
Access to this website does not grant the user any right, nor ownership over the intellectual and industrial property rights of the corporate elements, or any other content.
7.- Links Policy
7.1. Links from other websites
If a link or hyperlink is established from a web page of another Internet portal to any of the TWENTY GO web pages, said link must be subject to the following conditions:
- The total or partial reproduction of any of the services or contents of the website, or the establishment of deep-links, or IMG or image links, frames and / or similar, without prior authorization is not allowed.
- No false, inaccurate or incorrect manifestation will be made on the Website, nor on the services or contents thereof. Except for those signs that are part of the link, the website on which it is established will not contain any trademark, trade name, establishment label, denomination, logo, slogan or other distinctive signs belonging to TWENTY GO, unless expressly authorized by it.
- The establishment of the link does not imply the existence of any relationship between TWENTY GO and the owner of the website or portal from which it is made, nor the knowledge and acceptance of TWENTY GO of the services and contents offered on said website or portal.
- TWENTY GO will not be responsible for the contents or services made available to the public on the website or portal from which the hyperlink is made, or the information and statements included therein.
7.2. Links to other websites
It is possible for the Website to make available to the user links to other websites managed and controlled by third parties, with the exclusive function of facilitating the search for information, content and services on the Internet. TWENTY GO does not market, direct, or control in advance, or own the content, services, information and statements available on these websites, so it does not assume any responsibility, even indirectly or subsidiary, for the contents, information, communications, opinions and / or services linked from those websites not managed by TWENTY GO and that are accessible through the Website, or guarantee the absence of viruses or other elements in them that may cause alterations in the computer system (hardware and software), in the documents or files of the user, excluding any responsibility for damages of any kind caused to the user for this reason.
9.- Modification of these terms
10.1. Accuracy and updating of the personal data provided
The user guarantees that the personal data provided are truthful, exact, complete and that they are also up-to-date and commits to notify any change or modification of the same. In the event that the user provides data from third parties, the user will be solely responsible for informing and obtaining the consent of those third parties to be entered in the forms for obtaining data from the Website.
It is warned that any damage and / or injury suffered by TWENTY GO, or any third party for the reason of providing erroneous, inaccurate, incomplete or outdated information will be the responsibility of the user. TWENTY GO may repeat against the user the actions that may be directed against her.
Failure to provide certain information indicated as mandatory, may imply that it is not possible to manage your registration as a user or the use of certain features or services available through the Platform.
10.2. Purpose of the data collected and consent to processing
It is informed that through the different forms of registration of the Web, personal data of the user that provides them and are stored in a file owned by TWENTY GO, duly registered with the Spanish Agency of Data Protection, with the exclusive purpose of:
- Respond to the user’s requests, consisting of the acquisition by purchase of the products offered on the website, or the hiring of any other service.
- Maintain the negotiated relationship with the user, as well as the management, administration, information, provision and improvement thereof.
- Send bulletins (newsletters) or new blog articles.
Without prejudice to this consent to the international transfer of data, WhatsApp is part of the Facebook group, which participates and has certified its compliance with the framework of the agreement between the US. and the European Union called Privacy Shield, having undertaken to submit all personal information received from member countries of the European Union to the principles derived from the Privacy Shield.
You can find more information about the Privacy Shield on the US Department of Commerce website: https://www.privacyshield.gov/welcome
You can also find a list of the companies adhering to the Privacy Shield at the following link: https://www.privacyshield.gov/list.
The user is reminded that he can oppose the sending of commercial communications by any means at any time, by sending an email to the address firstname.lastname@example.org.
All the fields of these registers marked with an asterisk are of obligatory completion, being impossible to realize the expressed purposes if those data are not provided.
TWENTY GO undertakes to keep the maximum reserve and confidentiality on the information provided and to use it only for the purposes indicated.
Only TWENTY GO, and the treatment managers designated by it, will have access to the user’s data, and under no circumstances will this data be transferred, shared or sold to any third party.
10.2. Compliance with the regulations of application
TWENTY GO complies with the guidelines of the Organic Law 15/1999 of December 13, Protection of Personal Data (LOPD), Royal Decree 1720/2007 of December 21, which approves the Regulations for the development of said Organic Law (RLOPD) and other current regulations that may be applicable, ensuring the proper use and treatment of the user’s personal data.
Likewise, TWENTY GO informs that it complies with Law 34/2002 of July 11, on Services of the Information Society and Electronic Commerce and that it will ask the user for their consent to the processing of their personal data for commercial purposes at all times. .
10.3. Exercise of Rights of Access, Rectification, Cancellation and Opposition (ARCO rights)
The individual user who has provided their personal data to TWENTY GO (hereinafter, the interested or affected party, without distinction), may exercise their ARCO rights free of charge, that is, the rights of access, rectification, cancellation and opposition with respect to the data included in its files, basically consisting of the fact that the interested party may contact TWENTY GO at any time to know what data of his is being processed, to correct errors or modify any inaccurate or incomplete data, as well as to request their deletion if they are inadequate or excessive or to request that their data not be processed.
The cancellation will not proceed when the personal data must be kept during the periods foreseen in the contractual relations between the interested party and the entity responsible for the treatment.
The interested party may exercise their rights by means of a written communication addressed to TWENTY GO with the reference “Data Protection / TWENTY GO”, specifying their data, and the reasons for their request at the following postal address or email address:
Eco Adult S.L.
Pol.Ind. Pla Vallonga
C/Nieve Nº 36
03006 Alicante, Spain
The ARCO rights may also be exercised by sending an email to the following address: email@example.com.
10.4. Security measures
TWENTY GO has implemented the security measures of technical and organizational nature necessary to ensure the security of personal data collected and prevent its alteration, loss and treatment and / or unauthorized access, taking into account the state of the technology, the nature of the stored data and the risks to which they are exposed, whether they come from human action or from the physical or natural environment.
In particular, the Website has a protocol https (Hypertext Transfer Protocol Secure) of hypertext transfer that is the secure version of the http (Hyper Text Transfer Protocol), codifying the session with digital certificate. These security certificates are known as SSL (Secure Socket Layer).
As a service to Web visitors, it may include hyperlinks or links to other sites that are not operated or controlled by TWENTY GO.
Therefore, TWENTY GO does not guarantee, nor is responsible for the legality, reliability, usefulness, veracity and timeliness of the contents of such websites or their privacy practices. The user is requested that, before providing their personal information to these non-TWENTY GO websites, please note that their privacy practices may differ from those established in this document.
10.7. Responsible for the file, and responsible for the treatment
The data file manager is Eco Adult S.L. with CIF B42564211 and address Pol.Ind. Pla Vallonga C / Nieve Nº 36 03006 Alicante, Spain.
As non-TWENTY GO treatment managers, hired in accordance with the provisions of article 12 of the L.O. 15/1999 of Data Protection are:
Grupo SYS4NET, S.L.
The Rocket Science Group, LLC
You can find more information about the Privacy Shield on the US Department of Commerce website: https://www.privacyshield.gov/welcome
You can also find a list of the companies adhering to the Privacy Shield at the following link: https://www.privacyshield.gov/list
Which provide transportation services for the products offered on the web.
These companies have been required to comply with the regulatory provisions on data protection, at the time of contracting.
9. Applicable law and jurisdiction
In case of dispute or controversy related to the application or interpretation of such terms and policies, the parties will be submitted to the Courts and Tribunals that are competent in accordance with current legislation.
10.- Cookies policy
10.1. General information
The Law on Services of the Society and Electronic Commerce, in its article 22.2 requires that the user be warned of the installation or download in their terminals (computer, laptop, smartphone, tablet, etc.) of any file or device that have the purpose of storing data that can be updated and recovered by the entity responsible for its installation. A cookie is one of those devices of generalized use, but this policy will refer generically to those devices as cookies.
These files or devices allow the storage in the user’s terminal of data quantities ranging from a few kilobytes to several Megabytes.
Next, a classification of the cookies is made according to a series of categories. However, it is necessary to take into account that the same cookie can be included in more than one category:
Types of cookies according to the entity that manages them
Depending on the entity that manages the computer or domain from which the cookies are sent and treat the data obtained, we can distinguish:
- Own or first-party cookies: These are those that are sent to the user’s terminal equipment from a computer or domain managed by the editor itself and from which the service requested by the user is provided.
- Third party cookies: Those that are sent to the user’s terminal equipment from a computer or domain that is not managed by the publisher, but by another entity that processes the data obtained through the cookies. In the event that cookies are installed from a computer or domain managed by the publisher itself but the information collected through them is managed by a third party, they can not be considered as own cookies.
Types of cookies according to the period of time they remain activated
Depending on the period of time remaining activated in the terminal equipment, we can distinguish:
- Session cookies: They are a type of cookies designed to collect and store data while the user accesses a web page. They are usually used to store information that only interests to keep for the provision of the service requested by the user on a single occasion (for example: a list of products purchased)
- Persistent cookie: These are a type of cookies in which the data is stored in the terminal and can be accessed and processed during a period defined by the person responsible for the cookie, which can range from a few minutes to several years.
Types of cookies according to their purpose
- Technical cookies: Are those that allow the user to navigate through a web page, platform or application and the use of different options or services that exist in it, for example, control traffic and data communication, identify the session, access restricted access parts, remember the elements that make up an order, perform the purchase process of an order, make the request for registration or participation in an event, use security elements during navigation, store content for the broadcast videos or sound or share content through social networks.
- Personalization cookies: These are the ones that allow the user to access the service with some predefined general characteristics based on a series of criteria in the user’s terminal, such as the language, the type of browser through which the user accesses the service, the regional configuration from where you access the service, etc.
- Cookies of analysis (or analytical): Are those that allow the person responsible for them, the monitoring and analysis of the behavior of users of the websites to which they are linked. The information collected through this type of cookies is used in the measurement of the activity of the websites, application or platform and for the elaboration of navigation profiles of the users of said sites, applications and platforms, in order to introduce improvements in function of the analysis of the usage data made by the users of the service.
- Advertising cookies: Are those that allow the management, in the most efficient way possible, of the advertising spaces that, if applicable, the editor has included in a web page, application or platform from which the requested service is provided based on criteria such as the content edited or the frequency in which the ads are displayed.
- Behavioral advertising cookies: These are those that allow the management, in the most efficient way possible, of the advertising spaces that, if applicable, the editor has included in a web page, application or platform from which the requested service is provided. These cookies store information on the behavior of users obtained through the continuous observation of their browsing habits, which allows the development of a specific profile to display advertising based on the same.
In this link you can access the cookie guide edited by the Spanish Agency for Data Protection.
10.2. Cookies used by TWENTY GO
TWENTY GO uses different types of cookies:
Own or first party cookies
(sent to the user’s terminal equipment from the domain managed by TWENTY GO): technical and security cookies, whose use does not require the rule to be warned.
Third party cookies
(those that are sent to the user’s terminal equipment from a computer or domain that is not managed by TWENTY GO):
b.1. From Google Analytics – Analytical Cookies:
In the following link you can find more information about the use that Google makes of Google Analytics cookies:
b.2. De Hotjar – Analytical Cookies: Tool that reveals the behavior of Web visitors, combining analysis and feedback, with heat maps, contextual surveys, analysis of conversion funnels, all anonymized.
More information here: https://www.hotjar.com/privacy
b.3. From Google AdWords Conversion – Analytical and advertising cookies: Collect navigation data anonymously to know the results of the campaigns carried out. More information here:
b.4. From DoubleClick by Google – Google Advertising Cookies: Ad server cookies that are used to track conversions and optimize traffic.
In the following link you can find more information about the use that Google makes of DoubleClick cookies:
b.5. From Google Dynamic Remarketing -Cookies for behavioral advertising (remarketing): Through dynamic remarketing and the insertion of the corresponding cookies in the user’s browser, the user can view advertising related to the contents visited on the Web, even when he is no longer browsing.
In the following link you can find more information about the use that Google makes of Google Dynamic cookies:
b.6. Google Tag Manager: Google Tag Manager is a tag management system that allows you to easily and quickly update the tags and code fragments of a website or its mobile applications, such as those used for traffic analysis and to optimize the Marketing campaings. You can add and update custom, third-party or AdWords tags, Google Analytics, Firebase Analytics, and Floodlight from the Tag Manager user interface instead of changing the code on the websites.
More information in:
b.7. From Facebook Custom Audience – Facebook advertising and behavioral advertising cookies: They serve to direct announcements to the user about the products or services that the user has visited in a specific page of the Web.
In the following link you can find more information about Facebook’s use of Facebook Custom Audience cookies:
b.8. Social plugins: Analytical cookies (Facebook, YouTube, Twitter, LinkedIn, Instagram, Google+, etc.) that track the activity of Web users.
10.3. Information on how to block or disable cookies
- Chrome, from:
- Explorer, from:
- Firefox, from:
- Safari, from:
- Opera, from:
There are third-party tools, available online, that allow users to detect cookies on each website they visit and manage their deactivation.
Web browsers are the tools in charge of storing cookies and from this place the user can exercise their right to eliminate or deactivate them. Neither this website nor its legal representatives can guarantee the correct or incorrect manipulation of cookies by the aforementioned browsers.
In some cases it is necessary to install cookies so that the browser does not forget the decision of the user not to accept them.
The acceptance of this cookies policy implies that the user has been informed in a clear and complete way about the use of files and / or data storage and recovery devices (cookies) as well as that TWENTY GO has the user’s consent to the use thereof in accordance with the provisions of article 22 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSI-CE).